ZAcheckin
Privacy policy
Last updated: 19 October 2026
1. Who we are
Thoromo Consulting (Pty) Ltd (registration number 2024/271444/07), 58 Koeberg Street, Witpoortjie, Roodepoort, 1724, trading as ZAcheckin, is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA) for personal information collected through this website.
Information Officer: Uriel Nangu, urieln@thoromo.com, 010 534 8472. You can also reach us on WhatsApp 082 956 4085.
2. What we collect
- Owner contact details: your name, guesthouse name, email, WhatsApp or phone number, town or city, and any message you send us. The sign-up form also asks how many rooms you have. That answer is optional.
- Property information you send so we can write the welcome book: check-in notes, Wi-Fi details, house rules, photos you provide, the host's contact number, and access codes you ask us to hold behind a stay PIN. Those codes are not written on the public page.
- Order and billing information: the plan you choose, and the payment confirmation PayFast sends us (your name, email, guesthouse name, plan, and amount). Card payments are processed by PayFast. We do not see or store your full card number.
Guests are not asked to create an account. We do not count how many times a guest opens the welcome book. If a guest types a stay PIN, we check that PIN so the page can show the access codes you stored with us. We do not keep a list of guests.
Like most websites, the computer that hosts this site may record an IP address, browser, and device type in its ordinary logs. We do not use those logs to track guests.
3. Why we use it
To set up and host your welcome book, to invoice and support the subscription, to process payments, to check a stay PIN before showing access codes, to prevent abuse, and to meet legal and tax obligations. We may send you messages about your own welcome book. You can tell us to stop those messages.
4. Who we share it with
We do not sell personal information. We share it only as needed with PayFast (payments) and the company that hosts this website, so the page can be served and the payment can be taken. We may also share it with our professional advisers, and with authorities where the law requires it. Where information is processed outside South Africa we rely on section 72 of POPIA.
5. How long we keep it
For as long as you are a customer, and afterwards for as long as tax and company law require (generally 5 years for financial records). Then we delete or anonymise it. When a paid period ends and the welcome book is taken offline, we stop publishing the property information on that page. We still keep the billing record for the period the law requires.
6. Security
We use reasonable technical and organisational measures, including encryption in transit (HTTPS), access control, and limiting who can see access codes. If a security compromise affects your information we will notify you and the Information Regulator as POPIA requires.
7. Your rights
You may ask to access, correct, or delete your personal information, object to processing, or withdraw consent, by emailing urieln@thoromo.com or by WhatsApp on 082 956 4085. You may complain to the Information Regulator: inforegulator.org.za, POPIAComplaints@inforegulator.org.za.
8. Cookies
These pages do not set marketing or analytics cookies, and we do not run a guest counter. PayFast may set its own cookies on PayFast's website when you pay. You can control cookies in your browser.
9. Changes
We may update this policy and will publish the new version on this page.